Privacy Policy

1. Who We Are

Tyler Garage Door Repair operates this website to provide information about local services and allow visitors to submit inquiries, request quotes, or request services.

Depending on the services and applicable business arrangements, services may be provided by the website operator, an independent service provider, or another service partner. We handle information submitted through the website as described in this Privacy Policy and in accordance with applicable law.

If you have questions about this Privacy Policy or how your information is handled, you can contact us using the details provided at the end of this policy.

2. Information We Collect

When you submit a quote or service request form, we may collect the information you choose to provide, including:

  • Full name
  • Phone number
  • Email address
  • Service address or location, if requested
  • Description of the service you are requesting
  • Other information you voluntarily provide through the website

We may also collect certain technical information when you visit or use the website, such as your IP address, browser type, device type, operating system, pages viewed, referring website, and technical usage information, where applicable and depending on the website’s configuration.

3. How We Use Information

We may use the information we collect to:

  • Receive, review, and manage service requests and inquiries.
  • Contact you to discuss your request and service requirements.
  • Determine whether and how we can assist with your request.
  • Coordinate, manage, or confirm service arrangements, where applicable.
  • Assign an accepted or confirmed request to the relevant service team, provider, or partner, where applicable.
  • Communicate with you about your inquiry and maintain related business records.
  • Operate, maintain, secure, and improve the website and our services.
  • Detect and address fraud, misuse, security issues, or technical problems.
  • Comply with applicable legal obligations and protect our lawful rights.

We use information for purposes consistent with the reason it was provided, this Privacy Policy, and applicable law.

4. How We Share Information

Information submitted through the website may be stored and accessed by our team to review and manage your request, contact you, discuss your requirements, and determine appropriate next steps.

Where necessary to handle your inquiry or provide a requested service, we may share relevant information with the service team, independent service provider, or other service partner responsible for handling your request, depending on the applicable business arrangement and as permitted by law.

We may also share information with technology, hosting, communication, security, or other service vendors where they are used to operate our website and business. These vendors may process information as necessary to provide their services, subject to applicable arrangements and legal requirements.

We may disclose information when required by applicable law, regulation, or legal process, or when reasonably necessary to protect our rights, users, property, or website operations, subject to applicable law.

We do not describe these categories as an exhaustive list of every possible disclosure. Any additional sharing will be handled as permitted by applicable law and any disclosures or choices required in the circumstances.

5. Communications and Your Choices

After you submit a service request, our team may contact you by phone, text message, or email to discuss your inquiry, subject to applicable law and any required consent.

If another service team, provider, or service partner is involved in handling your request, they may also contact you as necessary to address or arrange the requested service, where permitted by law.

Submitting a service request does not, by itself, constitute consent to receive marketing calls or text messages where separate consent is legally required. Any required marketing consent will be obtained in accordance with applicable law.

You may contact us using the details below to ask questions about communications or exercise any applicable opt-out rights. Communications necessary to handle an active service request may continue where permitted by law.

6. Cookies and Technical Information

Depending on the website’s configuration, the website may use essential cookies or similar technologies for functionality, security, and user preferences. Analytics, advertising, maps, embedded content, or other third-party technologies may also be present where implemented.

Third-party technologies may collect information through their own systems and may be subject to the relevant third party’s privacy policy and terms. The information collected and the choices available depend on the specific technologies used on the website.

You can manage cookies through your browser settings. Where applicable law requires consent for certain cookies or tracking technologies, appropriate consent mechanisms should be provided. Disabling certain cookies may affect website functionality.

7. Data Retention and Security

We retain information for as long as reasonably necessary to review and manage service requests, maintain business records, coordinate services, resolve disputes, comply with legal obligations, and protect the website and its users, subject to applicable law.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, or destruction. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

8. Privacy Rights and Choices

Depending on where you live and applicable law, you may have rights concerning your personal information. These rights may include requesting access to, correction of, or deletion of your information, or exercising other privacy choices provided by applicable law.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests. We will review and handle valid requests in accordance with applicable law.

Some information may need to be retained where permitted or required by law, including for recordkeeping, legal compliance, dispute resolution, or security purposes.

9. Children’s Privacy

This website is intended for individuals seeking services and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 through this website. If you believe a child has submitted personal information, please contact us so we can review the matter and take appropriate action as required by law.

Where applicable law provides additional protections for minors, we will handle personal information in accordance with those requirements.

10. Third-Party Websites and Services

The website may contain links to third-party websites or use third-party features, such as maps, embedded content, or communication services. We do not control third-party websites and are not responsible for their independent privacy practices.

Your interactions with third-party websites or services may be governed by their own terms and privacy policies. We encourage you to review those policies where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable law.

The updated policy will be posted on this website. Where appropriate or required by law, we will also update the effective date or provide additional notice of material changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, contact us using: